Last Updated: May 2026

Bright Hands Foundation (“Bright Hands Foundation,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you access or use our website, donation platform, and related services.

By using our platform, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect personal and non-personal information, including:

Personal Information

Medical & Campaign Information

For fundraising verification purposes, campaign organizers may voluntarily provide:

This information is used solely to support campaign authenticity and platform integrity.

Automatically Collected Information

When you use our website, we may automatically collect:


2. How We Use Information

We use collected information to:


3. Donation & Payment Security

Bright Hands Foundation works with trusted third-party payment providers to process donations securely.

We do not store full payment card information on our servers. Payment processing providers handle sensitive financial information using industry-standard encryption and security practices.


4. Campaign Verification & Safety

To help protect donors and maintain trust within the platform, we may review and verify campaign-related information, including supporting documentation when necessary.

We reserve the right to suspend or remove campaigns that appear misleading, fraudulent, or in violation of our policies.


5. Sharing of Information

We do not sell personal information.

We may share information only when necessary with:

Information is shared only as reasonably necessary to operate the platform and protect users.


6. Cookies & Tracking Technologies

We use cookies and similar technologies to improve functionality, analyze traffic, enhance security, and personalize user experience.

For more information, please review our Cookie Policy.


7. Data Security

We implement reasonable administrative, technical, and security measures designed to protect user information against unauthorized access, misuse, disclosure, or loss.

However, no internet-based service can guarantee absolute security.


8. User Rights

Depending on applicable laws and your location, you may have rights regarding your personal information, including the right to:

Requests may be submitted through our official support channels.


9. Children’s Privacy

Bright Hands Foundation does not knowingly collect personal information directly from children without appropriate parental or guardian involvement.

Campaigns involving minors must be submitted by authorized parents, guardians, or legal representatives.


10. International Users

By using our platform, you understand that information may be processed and stored in jurisdictions different from your own, where data protection laws may vary.


11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or technological changes.

Updated versions become effective immediately upon posting on this page.


12. Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact us through our official support channels available on the platform.


Bright Hands Foundation

Supporting Families Journey